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How bos178 Handles Your Personal Information

This privacy policy explains exactly what data bos178 collects from your account, how we use it, and what choices you have — including how your DANA, OVO, or GoPay wallet details are handled when you transact.

Account data protectedDANA, OVO, GoPay wallet privacyYour right to request data accessCookie controls explainedContact us to update your records
bos178 How bos178 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures at every point where your data moves — from the moment you log in to the moment a withdrawal reaches your OVO or DANA account. Here is how each layer works in practice so you know what to expect.

Encryption in Transit

All data sent between your device and our servers uses SSL encryption. This covers your login credentials, account details, and every payment instruction you submit via DANA, OVO, or GoPay.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Data Retention Policy

We keep your account data for as long as your account is active or as required by applicable regulations. When you close your account, we retain transaction records only for the period required by law.

Requesting Changes

You can ask us to correct inaccurate details or delete data we no longer need. Submit the request via live chat or email, include your account mobile number, and we will confirm receipt and next steps.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or delete the personal information we hold, reach out through any of the channels below. Our team handles data requests separately from general account support, so flag your message as a privacy request to get it to the right person quickly. Response times depend on the volume of requests we receive, but we aim to acknowledge every query.

Live Chat Open the chat widget inside your account dashboard. State that your message is a privacy or data request so our team routes it correctly from the start.
Email Support Send your data access or deletion request by email. Include your registered mobile number so we can match the request to the correct account on file.
In-Account Help Centre Log in, go to Help, and select the data privacy category. This path gives you a structured form that captures exactly what we need to process your request.

Common Questions About Your Privacy at bos178

The questions below cover the situations our account holders ask about most — from what we do with your wallet data to how you can get a copy of everything we hold on you.

We collect your name, email, mobile number, and date of birth at registration. If you deposit via DANA, OVO, or GoPay, we also log the transaction reference tied to that payment.

No. We record transaction references to match payments to your account, but your full wallet login details and PIN are never stored on our servers or visible to our staff.

Yes. Contact us via live chat or email, mark it as a data access request, and include your registered mobile number. We will compile and send the details held on your account.

Submit a deletion request through the in-account Help Centre or by email. We process deletions subject to any legal retention requirements that apply to transaction and account records.

We use session cookies for login and analytics cookies to monitor page performance. You can disable non-essential cookies in your browser settings; this does not affect your ability to log in or deposit.

Only where necessary. We share limited transaction data with payment processors like DANA, OVO, and GoPay to complete your transfers. We do not sell personal data to advertisers or unrelated parties.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.